If you have any questions, please contact us:
Starway Industrial Group
Manager: Ethan Zhang
Mobile/Whatsapp: +86 18364783601
Email: sales@starwayvehicle.com
Address: 25th Floor, Building A, Financial Center, Jining City, Shandong Province
If you are not satisfied with Starway’s products and services, you can apply for a refund from our company
Refund instructions
Refunds will be issued within 7 working days after receiving the product. If the product has performance failure, consumers can choose to return, exchange or repair it. Refunds will be made to the original credit/debit card/net banking provided at the time of purchase. If using a payment gateway, refunds will be made to the same account. Circumstances where refunds apply
1. If the product is not damaged, we will provide you with a full refund.
2. The customer is responsible for all return shipping costs and other costs that may be incurred during the return process (such as handling, damage, etc.).
